System Requirements

Please make sure that your computer meets all of the requirements detailed below before using your MyLab.

Note that you may need administrative access to be able to install applications or make other changes to your computer. If the computer you are using is not your own personal property, you may need to contact your organization's IT department to make such updates.

Operating Systems and Browsers

To work successfully with your MyLab, your computer must match one of the supported browser and operating system (OS) configurations below. Your MyLab may also run on newer versions of these browsers, but a version is not considered fully supported until it is specified below.

Don't know your operating system version? Here's how to find it: Windows | Mac

Don't know your browser version? Find out here

To download versions of these browsers, visit their websites:
Firefox   Chrome   Internet Explorer   Safari

  Operating systems browsers


Windows 8

Internet Explorer 10 Desktop*
Firefox 16.02 - 17.x
Google Chrome 21 - 23


Windows 7

Internet Explorer 8**, 9
Firefox 10.x - 17.x
Chrome 16 - 23


Windows Vista

Internet Explorer 8**, 9
Firefox 10.x - 17.x
Chrome 16 - 23


Windows XP

Internet Explorer 8**, 9
Firefox 10.x - 17.x
Chrome 16 - 23

  * Metro IE 10 is not currently supported.
** Using IE 8 is not recommended and may result in unexpected behavior.

Mac OS

OS X 10.8 Mountain Lion

Safari 6
Firefox 17.x
Chrome 19 - 23

  OS X 10.7 Lion Safari 4, 5, 6
Firefox 10.x - 17.x
Chrome 16 - 23
  OS X 10.6 Snow Leopard Safari 4, 5
Firefox 10.x - 17.x
Chrome 16 - 23
  OS X 10.5 Leopard Safari 4, 5
Firefox 10.x - 16.x
Linux ubuntu Firefox 10.x - 17.x
  Fedora Firefox 10.x - 17.x
Chrome 16 - 23

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Browser Settings

  • Pop-up windows must be allowed. If you are using a browser that offers pop-up control or are running an add-on program to control pop-ups, you may need to take steps to allow pop-ups in order to use some features on the site.
  • Session cookies must be enabled. In most browsers, you can enable cookies for selected domains.
  • Javascript must be enabled.

Browser Check

The Browser Check utility will tell you whether or not the necessary players and plug-ins are present on your computer and, when they are present, whether they are up to date. It will also allow you to download the latest versions of the players and plug-ins.

It's best to run the Browser Check or Installation Wizard from inside your MyMathLab course. When you sign into your course, you will see a Browser Check or Installation Wizard link on the Announcements page. You can also run the browser check here.

Run the Browser Check

  • Click the button above.
  • In the list of players and plug-ins in the center of the Browser Check window, review which are currently installed.
  • For a player or plug-in that you need but which is not installed, follow the instructions to download the latest version. In some cases, you may need to register for the player or plug-in, and you may need to restart your computer when you finish the download and installation.
  • When you finish installing the players or plugins your website requires, close the Browser Check, restart your browser, then return to your MyLab.

Other Requirements

Internet Connection

Cable/DSL, T1, or other high-speed for multimedia content; 56k modem (minimum) for tutorials, homework, and testing.

Troubleshoot connectivity issues


64 Mb RAM

Screen Resolution

Minimum screen resolution: 1024 pixels wide by 768 pixels high

To check and adjust screen resolution:

  • Windows: Go to Start > Control Panel > Display > Settings > Screen Resolution.
  • Mac OS: Go to the Monitors Control Panel

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